The Condado Plaza Hilton Cendyn ePlanner

Skip Navigation Links

Shipping And Receiving
 

Shipping And Receiving

Packages for functions may be delivered to the hotel up to one week prior to the event/convention. Arrangements must be made through your Catering/Event Manager for storage. Please note that the hotel storage facilities are extremely limited.

Please do not ship valuables. We cannot be responsible for contents.
Insert property specific pricing and storage information.

When shipping materials to the hotel, please include the following information on all packages to insure proper delivery and storage.

Conference Name
Event Dates
Client / Guest Name
Hold for Arrival (arrival date)
Attention <your catering/event contact>
Hotel Name / Address / City State ZIP
Phone
Fax 
Number of packages in that shipment

We also recommend that you have a packing slip both inside and outside of each package.  Guests will be responsible for the packing and return of all packages.

Receiving, handling and shipping charges may apply.  No COD packages will be accepted.  The Hotel policies on safe package handling are based on advice from the United States Postal Service (USPS) and the Federal Centers for Disease Control and Prevention (CDC).

©2024 Cendyn. All Rights Reserved.
The Condado Plaza Hilton | 999 Ashford Avenue, San Juan, 00907